Legal

Privacy Policy

Last updated: 12 May 2025

This policy explains how Pradit Time collects, uses, and protects personal information provided through the workshop website and during enquiries. Pradit Time operates from 218/4 Charoen Krung Road, Bang Rak, Bangkok 10500, Thailand.

By using this website or submitting an enquiry, you acknowledge that you have read and understood this policy.

1. Information we collect

Information you provide directly

When you submit the contact form on this website, we collect:

• Your name
• Your email address
• Your telephone number (if provided)
• A description of your watch or service enquiry (if provided)

Technical information collected automatically

When you visit the website, standard web server logs may record your IP address, browser type, and the pages you visited. This information is used solely for technical maintenance and is not linked to any personal identity.

Cookies

This website uses cookies to understand how pages are used and to remember your cookie preferences. Details of each cookie category are available in our Cookie Policy.

2. How we use your information

Personal information submitted through the contact form is used only for the following purposes:

• To respond to your enquiry about watch repair or servicing
• To arrange and document workshop visits and service agreements
• To provide written condition reports and service documentation related to your watch
• To communicate about the progress of your watch while it is in the workshop

We do not use personal information for unsolicited marketing. We do not send promotional emails. We do not sell or rent personal data to any third party.

Legal basis for processing (PDPA, Thailand)

Under Thailand's Personal Data Protection Act B.E. 2562 (PDPA), the legal bases on which we process personal data are:

• Contractual necessity: Processing required to provide the service you have requested
• Legitimate interest: Basic website analytics to maintain the site in working order
• Consent: Cookie use beyond essential functionality, where consent is given via the cookie banner

3. Data retention

Contact enquiry records are retained for up to 24 months from the date of the initial enquiry. Service records — the written condition reports and associated documentation for watches serviced at the workshop — may be retained for up to five years as part of the service history record. After these periods, personal data is deleted or anonymised.

4. Data protection measures

We take reasonable steps to protect personal information from unauthorised access, disclosure, or loss:

• Website hosted on servers with HTTPS encryption
• Contact form data transmitted over encrypted connections
• Physical workshop records stored securely on premises
• Access to personal data limited to the technicians directly involved in the service

In the event of a data breach that poses a risk to your rights, we will notify the relevant supervisory authority and, where required, the affected individuals within the timeframes required by law.

5. Third-party services

This website may use the following third-party services that may process limited technical data:

• Google Analytics: Website usage statistics (optional, subject to cookie consent)
• Google Maps: An embedded map for the workshop location. Google's privacy practices apply to that element. No personal data you provide is shared with Google through this map.
• Lorem Picsum / Unsplash: Placeholder images served from external CDN

We are not responsible for the privacy practices of these third-party providers. Please review their policies directly if you have concerns.

6. Your rights under PDPA (Thailand)

Under Thailand's Personal Data Protection Act, you have the following rights regarding your personal data:

• Right to access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data where there is no lawful basis to retain it
• Right to restrict processing: Request that we temporarily stop processing your data in certain circumstances
• Right to data portability: Request your data in a commonly used, machine-readable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw any consent you have given at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

If you believe your rights have not been respected, you may lodge a complaint with Thailand's Personal Data Protection Committee (PDPC).

7. Third-party links

This website may contain links to external websites. We are not responsible for the content or privacy practices of those sites. We recommend reviewing the privacy policy of any external site you visit.

8. Children's privacy

This website and the services offered by Pradit Time are not directed at persons under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted personal information through this site, please contact us so we can delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of the website following any update constitutes acceptance of the revised policy.

10. Contact for data enquiries

For questions about this Privacy Policy or how your personal data is handled: